INFORMATION ON THE PROCESSING OF PERSONAL DATA
In connection with the processing of personal data, we provide you with the following information in accordance with Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and with the Personal Data Protection Act No. 18/2018 Coll.
WHO IS THE OPERATOR?
The controller who determined the purposes and means of processing your personal data is Consulting & Trading, sro, with its registered office at Tichá 3000/23, 010 01 Žilina, Company ID: 46 806 954, Tax ID: 2023591141, VAT ID: SK2023591141, registered in the Commercial Register of the District Court of Žilina, section Sro, insert 66719/N
Consulting & Trading, sro stores and processes personal data in accordance with EU Regulation 2016/679 on Data Protection (GDPR) and the Personal Data Protection Act No. 18/2018 Coll.
You can contact us by phone at +421 918 310 500, in writing at Tichá 3000/23, 010 01 Žilina, or by e-mail at info@hodvabkovo.sk
SCOPE OF PERSONAL DATA
We minimize the scope of personal data we process to ensure that it is sufficient to provide the quality services you expect from us, to comply with legal obligations, and to protect our legitimate interests. We process both the personal data of our customers and the personal data of our potential customers who have given us their consent. We process the following categories of personal data:
- Basic data, which is your name and surname , or ID number, if you are an entrepreneur - a natural person (tradesperson).
- Contact information, which is your email, phone number, shipping or billing address .
- Records of email and chat communications, or other communications with you in electronic or written form.
PURPOSES OF PROCESSING PERSONAL DATA
Your personal data We process it primarily for the purpose of concluding purchase contracts, the subject of which is the delivery of our goods and services. This activity includes, in particular, receiving and processing orders, issuing invoices and tax documents, recording payments, sending goods to the chosen address, etc.
In order to properly fulfill all legal obligations, we also process personal data for the purposes of accounting, registry management, or handling claims and complaints. In some cases, it is also necessary to process personal data for the purposes of litigation and out-of-court debt collection.
We also process your personal data for the purpose of informing you about our products and services as part of direct marketing.
LEGAL BASIS FOR PROCESSING PERSONAL DATA
We process your personal data in accordance with the law, only on the basis of legal grounds in cases where:
- Is the processing of personal data necessary for the performance of a contract (for example, a purchase contract) and you are a party to the contract, or have asked us to take steps prior to entering into the contract (for example, by registering in the e-shop)
- Or the processing of your personal data is necessary within the framework of our legitimate interest, which we pursue, which is primarily the offer and sale of goods and services to our customers
BENEFICIARY CATEGORIES
Personal data may be provided to the following categories of recipients during processing:
- Courier and shipping companies
- IT service providers and telecommunications operators
- Accounting offices, auditors and tax advisors
- Courts and law enforcement agencies, Law firms and law offices, Experts and forensic experts
PERSONAL DATA RETENTION PERIOD.
- In the case of consent from the data subject, we will process your data until you withdraw your consent, but no longer than 24 months from the date of its granting.
- In case of legitimate interest, we will process your personal data, unless you object to the processing, for a period that is justified in view of to the life cycle of the purchased product or service, so that we can offer and provide you with related products and services.
- In the event of contract performance, we will process your personal data for the duration of the contractual relationship, including warranty and complaint conditions.
- In the case of fulfilling a legal obligation, we will process your personal data for the period required by law. In the case of the Accounting Act, the VAT Act, etc., the period may be 10 years.
YOUR RIGHTS AS A DATA SUBJECT
We are ready to exercise your rights when processing your personal data.
- You have the right to access your personal data , as well as the right to know for what purpose it is processed, who the recipients of your personal data are, and what the processing period is.
- You have the right to rectification , if your personal data is incorrect or has changed, contact us and we will correct it.
- You have the right to have your personal data erased if it is incorrect or processed unlawfully.
- If your personal data is processed based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent given before its withdrawal.
- You have the right to restrict processing , if you wish we will process your data only for the most necessary legal reasons, or not at all.
- You have the right to object to automated individual decision-making if you find or believe that this processing is unlawful or in violation of your rights.
- You have the right to data portability ; if you wish to transfer your data to another controller, we will provide it to you in an appropriate format, unless other technical or legal obstacles prevent this.
You also have the right to file a complaint with the supervisory authority , which is the Office for Personal Data Protection of the Slovak Republic, with its registered office at Hraničná 12, 820 07 Bratislava 27, Slovak Republic, ID: 36 064 220, tel. no.: +421 2 3231 3220, https://dataprotection.gov.sk/uoou/
WHERE AND HOW YOU CAN EXERCISE YOUR RIGHTS
You can exercise your rights by calling +421 918 310 500, in writing at Tichá 3000/23, 010 01 Žilina, or by e-mail info@hodvabkovo.sk
We will respond to your request free of charge within 30 days. In the event of complexity or a large number of requests, we are entitled to extend this period by another 60 days. If this happens, we will inform you about this and the reasons.
However, if your request is clearly unfounded or repeated, we are entitled to charge a reasonable administrative fee to cover the costs associated with providing this service.
CONTACT INFORMATION
You can contact us by phone at +421 918 310 500, in writing at Tichá 3000/23, 010 01 Žilina, or by e-mail at info@hodvabkovo.sk
Cookie Policy
In accordance with Section 55(5) of Act No. 351/2011 Coll. on electronic communications, as amended, we would like to inform you about the use of cookies and draw your attention to the possibility of changing the settings of your internet browser in case the current cookie settings do not suit you .
What are cookies?
Cookies are small text files that can be sent to your web browser when you visit a website and stored on your device (computer or other device with internet access, such as a smartphone or tablet). Cookies are stored in the file folder of your web browser. Cookies usually contain the name of the website they came from and the date they were created. When you next visit the website, the web browser reloads the cookies and sends this information back to the website that originally created the cookies. Cookies, that we use do not harm your computer.
Use of cookies
By using the sites operated by Consulting & Trading, sro, you consent to the use of cookies in accordance with your browser settings. If you visit our websites, your browser allows you to accept cookies, you do not change your browser settings and you continue to visit our websites, we consider this as acceptance of our terms of use of cookies.
Why do we use cookies?
We use cookies to optimally create and constantly improve our services, adapt them to your interests and needs, and improve their structure and content, as well as to create interesting offers for you. Consulting & Trading, sro does not use data obtained through the use of cookies as contact information for contacting you by mail, e-mail or telephone.
How can you change your cookie settings?
Most web browsers are initially set to automatically accept cookies. You can change this setting by blocking cookies or by notifying you when cookies are being sent to your device. Instructions for changing your cookie settings can be found in the “help” option of each browser. If you use different devices to access the site (e.g. computer, smartphone, tablet), we recommend that you adjust each browser on each device to your cookie preferences.
Why keep cookies set?
The use of cookies and their enabling in your web browser is your decision. However, if you change their settings, some of our websites may have limited functionality and reduced user comfort.
